1. Purpose-Bound Processing of App Data
Controller Pro processes only the technical data strictly required to operate your audio system. In Standalone and Local Controller Cube modes, all communication occurs 100% locally on your home Wi-Fi/LAN. If you opt into Controller Cloud, we store only your anonymous 7-digit Account ID, license status, speaker MAC/IP mappings, saved presets (1–6), recent stations, and NAS drive UUIDs so your speakers function when your phone is off.
2. Zero Analytics, Telemetry, or Tracking
Neither the Controller Pro mobile app, the Controller Cube hardware/OS, nor Controller Cloud uses third-party analytics SDKs, advertising trackers, crash telemetry, or behavioral profiling.
3. Communication with Speakers, Cloud & Radio Providers
The app communicates directly with your Bose SoundTouch® devices and DLNA/SMB media servers over your local network (Wi-Fi). When linked to Controller Cloud, your speakers communicate with our dedicated cloud bridge server hosted in the European Union (Hetzner Online GmbH, Nuremberg, Germany) instead of the discontinued Bose cloud. When streaming internet radio (e.g., TuneIn or custom URLs), audio streams are fetched directly from the respective radio broadcaster; no personal user data is transmitted to radio providers.
4. App Permissions
• Local Network / Nearby Devices: Required to discover, link, and control SoundTouch speakers and local NAS drives on your Wi-Fi.
• Internet Access: Required for searching public radio directories, validating license keys, and communicating with Controller Cloud.
5. Payments & Merchant of Record
All website purchases and subscriptions are processed by our Merchant of Record, Lemon Squeezy, LLC (or via Apple App Store / Google Play Store for mobile app downloads). We do not store or have access to your credit card or banking details.
6. Your Rights & Data Deletion
You can wipe your stored presets, recents, and speaker roster at any time directly inside the app via Network & Speakers > Clear Database, or request complete account deletion by contacting us via our support channels on the App Store, Google Play Store, or website.